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Frequently Asked Questions

Everything you need to know about 7-Hydroxymitragynine, kratom
legality, and responsible use

General Information

01

7-Hydroxymitragynine is a minor alkaloid found in the leaves of the Mitragyna speciosa plant (kratom). It differs from mitragynine by having a hydroxy group at the 7 position, which may influence its potency and effects.

02

Some users report feeling relief or an uplift in overall well-being when using products containing 7-Hydroxymitragynine. However, research is ongoing, and experiences vary. Consult a healthcare professional for personalized guidance.

03

It primarily acts as a partial agonist at certain brain receptors, potentially contributing to calming or balancing effects. Further studies are needed to understand it fully.

04

Typically, kratom contains about 2% or less 7-Hydroxymitragynine by weight. This can vary depending on the strain, region, and harvest conditions.

Orders & Shipping

01

Simply browse our product pages, add items to your cart, and proceed through our secure checkout. You can create an account to save details or check out as a guest.

02

We currently ship within the United States to all locations where kratom and 7-Hydroxymitragynine products are legal. We do not ship to states or municipalities that prohibit kratom (e.g., Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin).

03

Most orders process within 1 business day. Standard shipping typically arrives in 3–5 business days, depending on location. Costs vary based on order size and destination; you’ll see exact rates at checkout.

04

We accept returns on unopened products within 14 days of delivery. Please see our More Information for details. If you have product concerns, contact our support team. Refunds are issued once items are received and verified.

05

Yes, if your order hasn’t shipped. Contact us as soon as possible via email or live chat, and we’ll do our best to assist.

06

We accept major credit cards (Visa, Mastercard, etc.) and some digital payment options. The checkout page will list all current methods.

07

At this time, we mainly serve U.S. addresses where kratom is legal. For potential international shipping, please check with customer support regarding your specific country.

08

Once your order ships, you’ll receive a tracking link via email. Use it to monitor delivery status. If you don’t see a tracking email, please contact support.

09

If your tracking hasn’t updated or your package is missing, get in touch with our support team. We’ll work with the carrier to resolve the issue, and may offer a replacement or further assistance as needed.

Legal & Safety Concerns

01

Legality varies by region. Some U.S. states and localities restrict kratom or its alkaloids. Always check local regulations before purchasing. We do not ship to restricted areas.

02

Most standard tests don’t screen for kratom alkaloids, but specialized tests can. If you’re subject to testing, verify whether kratom is included.

03

Mixing 7-Hydroxymitragynine with central nervous system depressants (alcohol, certain medications) can heighten risks. Seek professional advice before combining.

04

Yes. Excessive intake can lead to side effects (e.g., nausea, increased tolerance). Exercise caution, follow responsible use guidelines, and consult a professional if unsure.

05

Extended or heavy use may carry a risk of dependence. Monitor intake and watch for signs of tolerance or withdrawal.

06

Start with a low amount and purchase only from reputable sources. Those with medical conditions or on medications should consult a healthcare provider first.

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